West Midlands Ambulance Service award Emergency CAD contract to Cleric
20 November 2008
Following a lengthy tender process and many months of investigation and research, the West Midlands Ambulance Service NHS Trust has awarded a contract to CCS for the supply of an Emergency Ambulance Computer Aided Dispatch system.
The contract award was based on a number of factors including price and Cleric’s technical capacity to deliver the contract requirements. Under the contract, existing systems in Birmingham, Hereford and Worcestershire, Coventry and Warwickshire and Staffordshire will be replaced with RESPOND-2 software running on a highly resilient hardware platform utilising the latest Data Centre and Virtual Control Centre architecture. The contract represents a long term collaborative arrangement where, in conjunction with the Trust, CCS will supply, develop and maintain the software and related services essential to the Trust’s objectives and operational requirements. Charles Porter, CCS Technical Director, in commenting on the award, said “Everyone at Cleric, particularly the senior technical staff involved in the tender process, are delighted with the news and we all look forward to a long and happy relationship with the staff at WMAS”.