recent developments

INTEGRATION OF HEALTH AND SOCIAL TRANSPORT In a landmark project, Norfolk County Council and East Anglian Ambulance Service have successfully integrated Social Services client and Ambulance patient transport. It has always been recognised that there is much synergy between the two operations and in October last year the Ambulance Service and County Council decided to explore a more coordinated approach to transport.


NHS PATHWAYS PILOT SCHEME

Under a NHS pilot scheme being conducted at North East Ambulance Service NHS Trust, CCS has recently completed the integration with its RESPOND-2 Emergency CAD system of the new NHS Pathways triage system. RESPOND-2 is the first Ambulance CAD system to incorporate the new Pathways package.

LATEST NEWS

CCS Win Welsh Ambulance Services Contract [Nov 2007] Following a lengthy tender process and many months of investigation and research, the Welsh Ambulance Services NHS Trust has awarded a contract to CCS for the supply of a National non-emergency patient transport system. Currently, the Trust non-emergency patient care service handles around 6000 patient journeys each day using five disparate systems. Under the contract, all the current systems in Wales will be replaced by a single high availability system running the latest APTS and browser enabled patient transport software. In addition to providing the latest technology, implementation of the new system offers many benefits and opportunities. Service delivery, resource usage, staff cover, staff training, adoption of ‘best practice’ procedures, corporate reporting and support for the emergency service will be areas where the Trust expects to make significant improvements. The Trust see the new system as mission critical and fundamental to its plans for delivering quality transport services to patients and commissioners throughout Wales.

Great Western AS choose APTS [Aug 2007] Gloucestershire Ambulance Service, part of the new Great Western Ambulance Service NHS Trust, have recently chosen APTS to replace its failing PTS systems at the Gloucester Control Centre. The implementation is a temporary measure until the new Trust completes a current EU tender process to replace all its PTS systems.

Hertfordshire County Council implement APTS [Aug 2007] Hertfordshire CC has recently purchased APTS to support its integrated transport policies. The system will manage a new ITU (Integrated Transport Unit) which will act as a focal point for transport provision and help the Council maximise its transport resources.

DHL choose APTS [July 2007] DHL, a major international transport logistics company, has recently ordered APTS to replace its special needs passenger transport systems.

Journey Eligibility Criteria In response to the increasing importance placed on transport authorisation, CCS, in conjunction with its many clients, has developed a new software module within its patient and special needs passenger transport system (APTS) to automatically assess each new request for transport against user defined eligibility criteria. The new criteria based software formalises the transport eligibility assessment process by filtering and ranking each new journey request for transport against agreed criteria.


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